Contacting the Charity Commission

Contact Centre

Our advisors are available Monday to Friday, 9am to 5pm, except for Wednesday between 11.20am and 1pm when we are closed for staff training. Due to the current high demand for our services our call waiting times are longer. Our telephony lines will close each day at 4.30pm for new calls to allow us to reach customers who are already waiting.

0300 066 9197

Find out how to get a password or log in to Charity Commission online services https://www.gov.uk/guidance/online-services-for-charities

You can write to us at the address below, but you will get a much quicker answer by using the phone.

Charity Commission
PO Box 211
Bootle
L20 7YX